New Delhi, July 18 (UNI) National Highway Authorities of India (NHAI) on Thursday decided to collect double user fee from those who enter the toll lane without affixing the FASTag on the front windshield of their vehicles.
Deliberate non-affixation of FASTag on the windscreen leads to unnecessary delays at the toll plazas causing inconvenience to the fellow National Highway users, an official statement said.
Detailed Standard Operating Procedures (SOP) has been issued to all User Fee Collection Agencies and Concessionaires to charge double user fee in case of non-affixation of FASTag on the front windshield.
The information will also be prominently displayed at all user fee plazas, informing highway users about the penalties for non-compliance of entering a toll lane without a fixed FASTag on front windshield.
Moreover, CCTV footage with Vehicle Registration Number (VRN) at the fee plaza shall be recorded of the non-affixed FASTag cases. This will help in maintaining proper record regarding the fee charged and presence of the vehicle in the toll lane.
In accordance with already established rules, NHAI aims to enforce the standard procedural guidelines for affixation of FASTag on the front windshield of the assigned vehicle from inside.
Any FASTag that is not affixed on the assigned vehicle as per standard process is not entitled to carry out Electronic Toll Collection (ETC) transaction at a user fee plaza and will have to pay double toll fee as well as can be duly blacklisted.
Issuer banks have also been directed to ensure fixation of the FASTag to the assigned vehicle on front windshield at the time of issuance from various Point-of-Sale (POS).
